Modern Behavioural Science developments have clearly
demonstrated that teams have high potentials which can be
realised through management of group dynamics.
Group dynamics includes the following:
How members feel towards each other and the team?
What are the commitment levels towards team goals?
What is the culture i.e. norms, values, attitudes, sentiments prevalent amongst the team members?
What is the leadership pattern and style?
What are the processes of decision making, communication patterns, conflict management, reward-punishment and authority relations?
What is the dominant orientation of people in terms of performance, affiliation or power? and so on.
All of these dimensions influence the morale of the team, commitment of members towards their jobs, sense of belonging and acceptance and therefore the performance and productivity of the team and their job satisfaction levels.
The basic concept is to synergise the /team goals and members psycho-social needs. This fulfils both: the organisation achieves its goals and members experience enhanced job satisfaction and growth. In simple terms, this means while enjoying their work, they are also achieving team goals.
✓ Enhancement of sense of belonging, acceptance and identification with one’s team and consequently sense of job satisfaction;
✓ Enhancing the overall performance of the team in terms of customer requirements;
✓ Team development through individual learning and development in areas of emotional management, inter-personal relations and communication;
✓ Building culture of excellence;
✓ Improvement in the organisational climate for work and relationships.